This was our first trip to Maroma. We booked an emerald beachfront villa and oh my was it amazing! The property is small, so it is straightforward to get around, but the property is also amazingly beautifully landscaped! Excellent service, great amenities, and worth a visit most definitely.
The fantastic holiday they are relaxed and beautiful. The staff at this resort are amazing. Nothing is too much trouble. Arturo at bar 24 needs a special mention. The rooms are bright and spotless. Our maid was exceptional; I never got her name, but again she was outstanding.
My very favorite part of my experience at this resort was the staff. A guy there recommended me the cozumel coral restoration tour. Everyone was so kind and courteous. All though everyone was great; some staff stood out. Enrique, the beach butler, was beyond amazing. He went above and beyond to help make sure my husband and I had a very relaxing and enjoyable time. Another person that I would like to recognize for his fantastic service is Ruben, one of the servers at the restaurants.
He truly was exceptional. He always made me feel very comfortable and cared about making sure my experience was excellent. I have a gluten allergy, and he would discuss with my menu and made sure my food was excellent. Another highlight for me was Ruben’s kindness to provide me with a gluten-free dessert option. I appreciated the extra effort, and it made a difference for my experience.
A couple of other servers that were very kind were Jorge and Joshua. They were both so friendly and easy-going, and I enjoyed my experience with them as well. I also had the pleasure of getting to know Roberto, a cook for the resort. I loved his positive energy and kindness. Omar, the bartender, was also delightful to talk with.
Beyond the fabulous service, the food was phenomenal. The quality and plate presentation was beyond my expectations, and I was always pleasantly surprised by all my dishes. One of my favorite restaurants was The Caribbean Grill. I ordered the chicken curry, and it was fabulous. The resort was immaculate and beautiful. We thoroughly enjoyed our stay.
Loved this place! All the restaurants were excellent, but our favorite is Mios. It has an Italian flare but a broad menu. Pepitos is excellent for breakfast and lunch.