Just back from a week this beautiful hotel. We very much enjoyed our stay. We are not all-inclusive people; we do not usually eat in “tourist” restaurants, especially in Mexico. Our modus operandi is in local places. I booked this hotel off of another review that said “clean hotel and comfortable beds.” That was right on. The hotel and our room were cleaned immaculately (thank you Mimi!) I would say top quality mattresses. I sleep with my fit bit, and often lightly – in a typical night at home I get 17-35 steps just jostling in the bed at night. At this hotel, I was shocked to wake up with zero levels on my fit bit most days.
Location, about 4-5 blocks from the main tourist walking street. Another few blocks to the principal/best swimming beach in Playa. It’s a little far from the Collectivo buses to other towns – on 2nd ave, but only a Stone’s throw from local ice cream (20 pesos cones) and many tasty local restaurants. Natural food market across the street, Walmart close by too. Nice neighborhood, for the most part. People were friendly and they suggested to try cozumel best snorkeling from shore near PDC. Local coffee and breakfast close by – but the cafe in the pictures isn’t there anymore.
Nice: They make free coffee in the morning – which is nice. I think unusual in Mexico – they don’t seem to be a coffee culture. They leave you two bottles of drinking water every day and another nice touch – they have cold and hot drinking water in each hallway. Each day they make towel animals on your bed, like a cruise. Good A/C, especially on warm afternoons arriving at a cold room, was a relief. In-room refrigerator for beer or milk or whatever. We asked for a place in the back of the hotel (away from the vegetable market across the street) and had no noise issues. Rooms on the front had a nice balcony. We used the one at the end of the hall.
Strikes – our TV was a little spotty – mostly operating in black and white, but we were able to get the language setting to English. There are Wifi stations all over the place in the hotel, and it was right in our room but not so good in the hallways. The shower was a little hard to dial the temperature in on.
My family and I arrived for one night this year 2017. Didn’t have an issue. It’s clean. Neat. Decent. Nice Beds. They have BodySoap, Shampoo, Body Lotion, Hand Soap dispensers in the restroom, and shower for you to use.
It’s a rather quiet hotel, but acoustics suck. You can hear other people walking in and out. Doors closing, Elevator doors opening, My baby cried a couple of times, and my sister heard, etc. There is a sign where it tells you to keep quiet, and other guests respect that!
There is a grocery store/restaurant right next to the hotel (corner of 30th Ave and 20nte) Its great for breakfast. They have typical American breakfasts and power shakes and juices. Also is excellent to mention across the street “Nativo Restaurant” is also great for breakfasts.
Great place. Room 17 is great! Could easily fit a family of 5. Just be advised, there is a warehouse next to the store mentioned above. They were unloading at 1-3 am.